The following house rules apply and will be emailed as a contract for signature once booking has been completed on this platform.

1. Check-In/Check-Out Times: Check in time is 4 P.M. EST and Check out is 10 A.M. EST.  Early Check-in / late checkout may be available for a fee. Please contact us to guarantee early arrival and late departure.

2. Smoking: This is a NON SMOKING home. Smoking inside the home is grounds for eviction and forfeiture of the security deposit plus additional charges to the credit card on file for smoke/odor remediation.

3. Pets: Dogs are permitted in some of our Resort Homes. Guest MUST DISCLOSE if they are bringing any animals at the time of booking and always PRIOR TO arrival. This also applies to service animals. If the listing states it is pet friendly, ONLY Dogs are permitted. We do not allow cats or any other animals in our homes.

In a dog-friendly home, we allow up to two (2) well-behaved, Housebroken dogs (NO puppies) per reservation. Dogs Only –no other pets are permitted. There is an additional dog fee per dog for the duration of the stay. You must disclose the number of dogs, age, breed and weight of each dog and pay the fee prior to check in. All dog owners must bring a crate if leaving dog unattended in the home. Dogs are not allowed on the furniture or beds. If dog hair is found on furniture or beds, additional cleaning charges will apply. If your dog has an accident in the home, you are responsible for the cost of having the carpets professionally cleaned. All dogs are required to be current on flea and tick treatments prior to arrival. If fleas are found in the home after departure, the pet owner is responsible for the cost of full pest control treatment of the entire home, up to $500. Dogs must be leashed at all times when outside, and owners must pick up after their pet and dispose of waste in the trash. If your dog is left unattended and barks/disturbs the neighbors, you must return to the home and either stay with or remove the dog. If we cannot reach you, we have the right to remove the dog and charge for pet sitting services. An additional signed dog guest agreement may be required.

4. Minimum Age Requirement: We will not rent to vacationing students or singles under 25  years of age unless accompanied by an adult guardian or parent.

5. Guest Screening: By moving forward and booking this reservation you give permission I give permission to the property manager to use a third-party to verify my identity and check criminal databases to confirm my reservation. Complete terms regarding the guest verification can be provided by the property manager. You may receive an email to complete your screening. Please check your spam inbox for this email and contact the property manager if you have any questions.

6. Ski Equipment Storage: Please store your skis and snowboards inside the garage, ski closet or with ski valet. Skis and snowboards are not permitted inside the home. Please keep boots in  the entryway/mudroom.

7. Payment: An advance deposit payment equal to 50% of the total reservation amount is due at booking with the signed rental agreement. The advance payment will be applied toward the resort home rent. The advance payment is not a damage deposit. The balance is due Thirty (30) days before your arrival date for non-holiday rentals, and sixty (60) days prior to arrival date for reservations during Holiday periods.

8. Cancellation Policy: Guests will receive refunds for cancellation as noted in the listing.

9. Maximum Occupancy: The maximum number of guests is limited to the designated number of persons listed under maximum occupancy.

10. Minimum Stay: This home requires a two (2) night minimum stay. Longer minimum stays may be required during holiday periods. If a rental is taken for less than two nights, the guest will be charged the two-night rate.

11. Inclusive Fees: Rates include a one-time linen-towel and bath amenity setup. Topnotch Resort access fees are not included in the rental rate. Lodge at Spruce Peak day pass fees for the gym/spa are not included in the rental rate.

12. No Daily Housekeeping: Linens and towels are included in the home, however daily maid service is not included in the rental rate. Housekeeping services are available for an additional charge and must be arranged prior to check in.

13. Rate Changes: Until submission of booking and signed contract, rates subject to change without notice.

14. Falsified Reservations: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.

15. Written Exceptions: Any exceptions to the above mentioned policies must be approved in writing in advance.

16. Parking: Vehicles are to be parked in designated spaces (such as driveways, garages, valet) as available for the property. Parking on the road is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.

17. Fireplaces: Most of our fireplaces are gas burning. For wood burning fireplaces, firewood is provided. If you need more firewood during your stay, please contact us. If you are unsure how to use the fireplace or how to build a proper fire, please call us BEFORE lighting it.

18. Storm Policy/Road Conditions: No refunds will be given for storms. Roads are well maintained, and we do not refund due to road conditions.

19. Travel Insurance: We highly recommend you purchase travel insurance because life happens. If you wish to purchase travel insurance, please ask your reservation agent for details on how to purchase.

20. Charging To Your Room for Topnotch Homes: There is no charging of any kind to the  room. If you plan on using the resort's restaurants, spa and tennis, you must pay for these items at the time of purchase.

21. Indemnification: Owner and Agent shall not be liable for any damage or injury of or to you, your family, guests, invitees, agents or employees or to any person entering the Premises or the building of which the Premises are a part or to goods or equipment, or in the structure or equipment of the structure of which the Premises are a part, and you hereby agree to indemnify, defend and hold Owner and Agent harmless from any and all claims or assertions of every kind and nature.

By booking this reservation, I agree that all rental monies are non-refundable per cancellation policy above, I have read my rights to purchase travel insurance and I agree to all terms and conditions of this agreement.